About KeystoneQ

Built by IT pros who got tired of seeing SMBs underserved.

KeystoneQ was founded in 2019 by two security engineers who kept watching small businesses get breached — not from lack of caring, but from lack of access to the right tools and expertise.

Our story

The keystone holds everything together.

The keystone is the central stone of an arch — remove it, and the whole structure falls. That's what IT and security are for your business. It's not optional infrastructure. It's the thing holding everything else up.

We started KeystoneQ because we saw too many great companies with outdated antivirus, no backups, and IT support that meant "call your nephew." When a ransomware attack hit, they had no options.

Today we protect 150+ SMBs across the US — and we're obsessive about making enterprise-level protection accessible, understandable, and fairly priced for teams that don't have a CISO on staff.

2019
Founded
150+
Clients protected
99.9%
Uptime delivered
0
Major breaches on our watch
How we operate

Our values

Security-first mindset

Every decision we make — from how we build systems to how we communicate — starts with security.

SMB-built, not SMB-adapted

We didn't downsize an enterprise product. We built specifically for 10–50 person teams from the ground up.

Proactive, never reactive

We prevent incidents. When they happen anyway, we fix them faster than your team even notices.

The team

People behind your protection

Richard Karlson

CEO & Co-founder

22 years in enterprise security at Symantec and AWS. Saw too many SMBs left behind and built something for them.

Greg Richards

CTO & Co-founder

Former lead engineer at a Fortune 500 MSP. Obsessed with building systems that just work — quietly, reliably, always.

David Richardson

Head of Customer Success

Previously ran IT operations for a 45-person law firm. Knows exactly what your team needs — because she was your team.

Let's protect your business.

Free security assessment. No pressure. Honest advice.